1. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- You will receive an order confirmation email with tracking details once your order is shipped.
2. Shipping Time & Delivery
- Standard Delivery: 5-7 business days.
- Express Delivery: 2-4 business days (additional charges apply).
- Delivery times may vary based on your location and courier partner services.
3. Shipping Charges
- Free shipping on orders above ₹999.
- A nominal shipping fee applies to orders below ₹999.
- Express shipping charges depend on the delivery location.
4. Order Tracking
You can track your order using the tracking link sent to your registered email or WhatsApp. If you do not receive tracking details, please contact us.
5. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us.
- In case of lost shipments, we will initiate an investigation with our courier partner and offer a replacement or refund.
6. Returns & Exchanges
- If you receive a damaged or incorrect product, you may request a return or exchange within 7 days of delivery.
- Returns are accepted only if the product is unused, in original packaging, and with all tags intact.
- Refunds (if applicable) will be processed after inspecting the returned product.
7. Contact Us
For any shipping-related queries, reach out to us at:
📞 +91 93326 55610
📧 Supports@menfinity.in